Consumer ratings agency, Canstar Blue has announced that First National Real Estate has won its ‘Most Satisfied Customers – Buyers and Sellers’ award for 2024.

It’s the third time that First National has won the award in Australia, mirroring the achievements of our New Zealand colleagues. Congratulations everybody. You own this result.

Set against the backdrop of real estate industry-wide declines in satisfaction, First National Real Estate was the only major brand to hold fast its levels of customer satisfaction with buyers and sellers.

Since last winning the award back to back in 2016 and 2017, the First National brand has improved its appeal to women, having now achieved a 50/50 balance whereas more men favoured the brand than women in 2017. First National has also substantially increased its band of customers aged 30 to 39 years of age.